CHEERYEP (QIANYAN) 16-Color Natural Star Eye Shadow Palette - 11#Nature
Description
Design Concept:
Explore the boundless universe of colors with the 16-color natural star eye shadow palette from CHEERYEP. This palette is designed to ignite your creativity and elevate your eye makeup game to new heights.
Description: The palette features 16 mesmerizing shades curated to inspire endless eye makeup looks. With a variety of finishes, including matte, shimmer, satin, and metallic, this palette allows you to create versatile and captivating eye looks for any occasion. From soft neutrals to bold pops of color, each shade is finely milled and highly pigmented for effortless application and long-lasting wear.
Target Audience: Makeup enthusiasts looking for a versatile and high-quality eye shadow palette that offers a wide range of colors and finishes to unleash their creativity.
Product Contents: 16 eyeshadow shades in various finishes, including matte, shimmer, satin, and metallic.
Key Selling Points:
- Versatile Color Range: The palette features shades in five major color families - pink, purple, blue, yellow, and green - allowing you to create colorful and captivating eye looks.
- Multifaceted Finishes: Each shade offers a unique finish, from matte to metallic, providing endless possibilities for creative eye makeup.
- High Pigmentation: The eyeshadows are highly pigmented for intense color payoff and long-lasting wear.
- Smooth Texture: The finely milled formula glides on smoothly and blends effortlessly for seamless application.
- Compact Design: The palette is compact and travel-friendly, making it easy to take with you on-the-go.
Application Tips:
For best results and to prevent dark shades from staining, apply an eye primer before use. Due to the highly pigmented and slightly damp chameleon formula, some minor crumbling during international shipping may occur. If the product is not affected, gently press the powder back into place. Refunds or exchanges are not available under these circumstances.
Packaging & Shipping:
The palette comes in a sturdy, holographic silver case that reflects the eerie and fantastical theme of the collection. Please note that, as this is a niche product with a longer production period, the shipping time is typically around one month. We appreciate your patience.
Storage: Store in a cool, dry place away from direct sunlight. Close the palette securely after each use to prevent the eyeshadows from drying out.
Ingredient
Shipping & Returns
📦 Shipping
Delivery: 7-21 business days worldwide
FREE Shipping: $49.99+ (US) | $59.99+ (AU/EU)
Protection: Optional Seel coverage available at checkout
↩️ Returns
30-Day Returns: Unopened & unused items only
Hygiene Policy: Opened cosmetics cannot be returned
Defective Items: Contact us within 7 days of delivery
Customer Service:
cs@cbeautymall.com
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Shipping Policy
Last Updated: 07/03/2026
Thank you for shopping at CbeautyMall.com. We are committed to delivering your beauty products safely and efficiently. Please review our shipping policy below for complete details about our delivery services.
1. Shipping Destinations
We currently ship to the following regions:
- Asia: Japan, South Korea (3-7 Business Days Delivery)
- North America: United States, Canada(6-15 Business Days Delivery)
- Europe: United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Sweden, Denmark, Poland, Portugal, Ireland, Greece, Hungary, Croatia, Cyprus, Estonia, Finland, Lithuania, Luxembour(7-21 Business Days Delivery)
- Oceania: Australia, New Zealand(7-21 Business Days Delivery)
If your country is not listed, please contact us to inquire about shipping availability.
2. Order Processing
- Processing Time: All orders are processed within 1-3 business days (Monday-Friday, excluding public holidays) after receiving your order confirmation email.
- Order Verification: We reserve the right to verify orders and may contact you to confirm order details, payment information, or delivery address before processing.
- Cut-off Time: Orders placed after 3:00 PM PST may be processed the following business day.
- High Volume Periods: During promotional events, holidays, or peak seasons, processing times may be extended by 1-2 additional business days.
3. Shipping Methods & Delivery Times
Standard Shipping: 7-15 business days from shipment date
- Delivery times are estimates and begin from the date of shipment, not the order date
- Business days exclude weekends and public holidays
- Actual delivery times may vary based on destination, customs clearance, and carrier performance
- Remote or rural areas may experience longer delivery times
- We are not responsible for delays caused by customs, weather conditions, or carrier issues beyond our control
4. Shipping Rates
Shipping costs are calculated based on your order subtotal and delivery destination:
United States Orders $0.00 – $49.98 USD: $7.99 USD Orders $49.99 USD and above: FREE SHIPPING
United Kingdom Orders $0.00 – $49.98 USD: $7.99 USD Orders $49.99 USD and above: FREE SHIPPING
Asia (Japan, Saudi Arabia) Orders $0.00 – $49.98 USD: $5.99 USD Orders $49.99 USD and above: FREE SHIPPING
Australia Orders $0.00 – $69.98 USD: $9.99 USD Orders $69.99 USD and above: FREE SHIPPING
Europe (France, Germany, Italy, Netherlands, Poland, Portugal, Spain, Sweden, Austria, Switzerland) Orders $0.00 – $99.98 USD: $15.99 USD Orders $99.99 USD and above: FREE SHIPPING
South Africa Orders $0.00 – $58.99 USD: $9.99 USD Orders $59.00 USD and above: FREE SHIPPING
Other Regions (Canada, Belgium, New Zealand, South Korea, Croatia, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Lithuania, Luxembourg, Czech Republic) Orders $0.00 – $59.98 USD: $9.99 USD Orders $59.99 USD and above: FREE SHIPPING
Note: Shipping rates are subject to change without prior notice. The rate displayed at checkout is the final shipping cost for your order.
5. Shipping Protection with Seel
We partner with Seel to offer optional shipping protection for your orders, giving you peace of mind throughout the delivery process.
What is Seel Shipping Protection?
Seel provides comprehensive coverage for your package against:
-
Lost packages
- Full refund or replacement if your order goes missing during transit
-
Stolen packages
- Protection against porch piracy and theft after delivery
-
Damaged items
- Coverage for products damaged during shipping
-
Transit issues
- Protection against carrier mishandling
How It Works
- Seel protection is available as an optional add-on at checkout
- The protection fee is a small percentage of your order value (typically 1-3%)
- Coverage is activated immediately upon purchase
- Claims are processed quickly, usually within 24-48 hours
- You can file a claim directly through Seel's customer portal
Filing a Claim
If something goes wrong with your shipment:
-
Report the issue
- Contact us or file a claim directly with Seel within the coverage period
-
Provide details
- Submit photos (for damaged items) or tracking information (for lost/stolen packages)
-
Get resolved
- Seel will approve your claim and issue a refund or replacement
-
Claim timeline
- Most claims are resolved within 1-2 business days
Coverage Period
- Protection begins when your order ships
- Coverage continues until successful delivery confirmation
- For stolen packages, coverage extends 48 hours after delivery confirmation
- Claims must be filed within 30 days of the original order date
Important Notes
- Seel protection is optional and can be added or declined at checkout
- Without Seel protection, standard carrier liability limits apply (which may be minimal)
- Seel protection does not cover buyer's remorse, incorrect orders, or product defects (these are covered under our return policy)
- For orders without Seel protection, we will assist with carrier claims, but resolution times and coverage may be limited
We highly recommend adding Seel protection for valuable orders or shipments to areas with higher theft risk.
6. Order Tracking
- A shipping confirmation email with tracking information will be sent to your registered email address once your order has been dispatched
- Tracking information may take 24-48 hours to become active in the carrier's system
- You can track your order using the tracking number provided through the carrier's website
- If you do not receive tracking information within 5 business days of order placement, please contact us
7. International Shipping & Customs
Customs Duties & Import Taxes
- International orders may be subject to import duties, customs fees, and taxes imposed by your country's customs authority
- These charges are determined by your local customs office and are the sole responsibility of the recipient
- CbeautyMall.com is not responsible for any customs delays, fees, or charges
- Customs fees are NOT included in our product prices or shipping costs
Customs Clearance
- Customers are responsible for complying with all local import regulations
- Delays in customs clearance may extend delivery times beyond our estimated timeframes
- In rare cases, customs may reject or return shipments; customers will be notified and offered a refund minus original shipping costs
Accurate Information
- Please ensure your shipping address and contact information are accurate and complete
- We are not responsible for packages returned due to incorrect address information provided by the customer
8. Delivery Issues
Lost or Stolen Packages
- With Seel Protection: File a claim directly with Seel for fast resolution and refund/replacement
- Without Seel Protection: Once a package is marked as "delivered" by the carrier, CbeautyMall.com is not responsible for lost or stolen packages. We will assist with carrier investigations, but coverage is limited
- We recommend shipping to a secure location or using carrier hold services if available
- For high-value orders, we strongly suggest adding Seel protection
Undeliverable Packages
- If a package is returned to us as undeliverable due to incorrect address, multiple failed delivery attempts, or refusal of delivery, you will be responsible for reshipping costs
- Refunds for returned packages will be issued minus original shipping fees and any return shipping costs incurred
Damaged Packages
- With Seel Protection: File a claim with Seel including photos of the damaged packaging and products
- Without Seel Protection: Please inspect your package upon delivery. If your package arrives damaged, photograph the packaging and contents immediately and contact us within 48 hours. We will work with you and the carrier to resolve the issue, subject to carrier liability limits
9. Address Changes
- Address changes must be requested within 12 hours of order placement
- Once an order has been shipped, we cannot modify the delivery address
- Contact us immediately at [your email] if you need to update your shipping address
10. P.O. Boxes & Military Addresses
- We ship to P.O. Boxes in select countries where carrier services permit
- APO/FPO/DPO military addresses may have extended delivery times
- Please contact us before ordering if you have questions about delivery to these address types
11. Product Availability
- In the event that a product becomes unavailable after your order is placed, we will contact you with options to substitute, wait for restock, or receive a refund
- Partial shipments may occur if items have different availability; you will not be charged additional shipping for split shipments
12. Shipping Restrictions
- Certain products may have shipping restrictions based on destination country regulations
- We reserve the right to cancel orders that cannot be shipped due to legal or regulatory restrictions
- Cosmetic products must comply with destination country import regulations
13. Contact Us
If you have questions about shipping, tracking, delivery, or Seel protection, please contact us:
- Email: cs@cbeautymall.com
- Response Time: We aim to respond within 24-48 business hours
- Seel Claims: Visit the Seel customer portal or contact Seel support directly for claim assistance
14. Policy Updates
We reserve the right to update or modify this shipping policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Shipping Policy
Last Updated: 07/03/2026
Thank you for shopping at CbeautyMall.com. We are committed to delivering your beauty products safely and efficiently. Please review our shipping policy below for complete details about our delivery services.
1. Shipping Destinations
We currently ship to the following regions:
- Asia: Japan, South Korea (3-7 Business Days Delivery)
- North America: United States, Canada(6-15 Business Days Delivery)
- Europe: United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Sweden, Denmark, Poland, Portugal, Ireland, Greece, Hungary, Croatia, Cyprus, Estonia, Finland, Lithuania, Luxembour(7-21 Business Days Delivery)
- Oceania: Australia, New Zealand(7-21 Business Days Delivery)
If your country is not listed, please contact us to inquire about shipping availability.
2. Order Processing
- Processing Time: All orders are processed within 1-3 business days (Monday-Friday, excluding public holidays) after receiving your order confirmation email.
- Order Verification: We reserve the right to verify orders and may contact you to confirm order details, payment information, or delivery address before processing.
- Cut-off Time: Orders placed after 3:00 PM PST may be processed the following business day.
- High Volume Periods: During promotional events, holidays, or peak seasons, processing times may be extended by 1-2 additional business days.
3. Shipping Methods & Delivery Times
Standard Shipping: 7-15 business days from shipment date
- Delivery times are estimates and begin from the date of shipment, not the order date
- Business days exclude weekends and public holidays
- Actual delivery times may vary based on destination, customs clearance, and carrier performance
- Remote or rural areas may experience longer delivery times
- We are not responsible for delays caused by customs, weather conditions, or carrier issues beyond our control
4. Shipping Rates
Shipping costs are calculated based on your order subtotal and delivery destination:
United States Orders $0.00 – $49.98 USD: $7.99 USD Orders $49.99 USD and above: FREE SHIPPING
United Kingdom Orders $0.00 – $49.98 USD: $7.99 USD Orders $49.99 USD and above: FREE SHIPPING
Asia (Japan, Saudi Arabia) Orders $0.00 – $49.98 USD: $5.99 USD Orders $49.99 USD and above: FREE SHIPPING
Australia Orders $0.00 – $69.98 USD: $9.99 USD Orders $69.99 USD and above: FREE SHIPPING
Europe (France, Germany, Italy, Netherlands, Poland, Portugal, Spain, Sweden, Austria, Switzerland) Orders $0.00 – $99.98 USD: $15.99 USD Orders $99.99 USD and above: FREE SHIPPING
South Africa Orders $0.00 – $58.99 USD: $9.99 USD Orders $59.00 USD and above: FREE SHIPPING
Other Regions (Canada, Belgium, New Zealand, South Korea, Croatia, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Lithuania, Luxembourg, Czech Republic) Orders $0.00 – $59.98 USD: $9.99 USD Orders $59.99 USD and above: FREE SHIPPING
Note: Shipping rates are subject to change without prior notice. The rate displayed at checkout is the final shipping cost for your order.
5. Shipping Protection with Seel
We partner with Seel to offer optional shipping protection for your orders, giving you peace of mind throughout the delivery process.
What is Seel Shipping Protection?
Seel provides comprehensive coverage for your package against:
-
Lost packages
- Full refund or replacement if your order goes missing during transit
-
Stolen packages
- Protection against porch piracy and theft after delivery
-
Damaged items
- Coverage for products damaged during shipping
-
Transit issues
- Protection against carrier mishandling
How It Works
- Seel protection is available as an optional add-on at checkout
- The protection fee is a small percentage of your order value (typically 1-3%)
- Coverage is activated immediately upon purchase
- Claims are processed quickly, usually within 24-48 hours
- You can file a claim directly through Seel's customer portal
Filing a Claim
If something goes wrong with your shipment:
-
Report the issue
- Contact us or file a claim directly with Seel within the coverage period
-
Provide details
- Submit photos (for damaged items) or tracking information (for lost/stolen packages)
-
Get resolved
- Seel will approve your claim and issue a refund or replacement
-
Claim timeline
- Most claims are resolved within 1-2 business days
Coverage Period
- Protection begins when your order ships
- Coverage continues until successful delivery confirmation
- For stolen packages, coverage extends 48 hours after delivery confirmation
- Claims must be filed within 30 days of the original order date
Important Notes
- Seel protection is optional and can be added or declined at checkout
- Without Seel protection, standard carrier liability limits apply (which may be minimal)
- Seel protection does not cover buyer's remorse, incorrect orders, or product defects (these are covered under our return policy)
- For orders without Seel protection, we will assist with carrier claims, but resolution times and coverage may be limited
We highly recommend adding Seel protection for valuable orders or shipments to areas with higher theft risk.
6. Order Tracking
- A shipping confirmation email with tracking information will be sent to your registered email address once your order has been dispatched
- Tracking information may take 24-48 hours to become active in the carrier's system
- You can track your order using the tracking number provided through the carrier's website
- If you do not receive tracking information within 5 business days of order placement, please contact us
7. International Shipping & Customs
Customs Duties & Import Taxes
- International orders may be subject to import duties, customs fees, and taxes imposed by your country's customs authority
- These charges are determined by your local customs office and are the sole responsibility of the recipient
- CbeautyMall.com is not responsible for any customs delays, fees, or charges
- Customs fees are NOT included in our product prices or shipping costs
Customs Clearance
- Customers are responsible for complying with all local import regulations
- Delays in customs clearance may extend delivery times beyond our estimated timeframes
- In rare cases, customs may reject or return shipments; customers will be notified and offered a refund minus original shipping costs
Accurate Information
- Please ensure your shipping address and contact information are accurate and complete
- We are not responsible for packages returned due to incorrect address information provided by the customer
8. Delivery Issues
Lost or Stolen Packages
- With Seel Protection: File a claim directly with Seel for fast resolution and refund/replacement
- Without Seel Protection: Once a package is marked as "delivered" by the carrier, CbeautyMall.com is not responsible for lost or stolen packages. We will assist with carrier investigations, but coverage is limited
- We recommend shipping to a secure location or using carrier hold services if available
- For high-value orders, we strongly suggest adding Seel protection
Undeliverable Packages
- If a package is returned to us as undeliverable due to incorrect address, multiple failed delivery attempts, or refusal of delivery, you will be responsible for reshipping costs
- Refunds for returned packages will be issued minus original shipping fees and any return shipping costs incurred
Damaged Packages
- With Seel Protection: File a claim with Seel including photos of the damaged packaging and products
- Without Seel Protection: Please inspect your package upon delivery. If your package arrives damaged, photograph the packaging and contents immediately and contact us within 48 hours. We will work with you and the carrier to resolve the issue, subject to carrier liability limits
9. Address Changes
- Address changes must be requested within 12 hours of order placement
- Once an order has been shipped, we cannot modify the delivery address
- Contact us immediately at [your email] if you need to update your shipping address
10. P.O. Boxes & Military Addresses
- We ship to P.O. Boxes in select countries where carrier services permit
- APO/FPO/DPO military addresses may have extended delivery times
- Please contact us before ordering if you have questions about delivery to these address types
11. Product Availability
- In the event that a product becomes unavailable after your order is placed, we will contact you with options to substitute, wait for restock, or receive a refund
- Partial shipments may occur if items have different availability; you will not be charged additional shipping for split shipments
12. Shipping Restrictions
- Certain products may have shipping restrictions based on destination country regulations
- We reserve the right to cancel orders that cannot be shipped due to legal or regulatory restrictions
- Cosmetic products must comply with destination country import regulations
13. Contact Us
If you have questions about shipping, tracking, delivery, or Seel protection, please contact us:
- Email: cs@cbeautymall.com
- Response Time: We aim to respond within 24-48 business hours
- Seel Claims: Visit the Seel customer portal or contact Seel support directly for claim assistance
14. Policy Updates
We reserve the right to update or modify this shipping policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.
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